Privacy Policy
At Premier, we value your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our website or services.
1. Information We Collect
When you use our site or request an evaluation, we may collect:
- Name
- Email address
- Phone number
- Vehicle details (make, model, year, VIN)
- Photos or descriptions of damage
- Payment details (processed securely by third-party providers)
2. How We Use Your Information
We use your information to:
- Evaluate your vehicle’s diminished value
- Provide paid report services
- Respond to inquiries and offer support
- Improve our services and user experience
We do not sell your personal information to third parties.
3. Data Security
We take reasonable precautions to protect your information. All sensitive data is transmitted securely and stored using encryption or secure systems.
4. Third-Party Services
We may use third-party services for payment processing or analytics. These services have their own privacy policies.
5. Cookies
Our website may use cookies to enhance user experience. You can disable cookies through your browser settings if preferred.
6. SMS Communications
If you provide your mobile phone number and opt in to receive text messages, we may send you SMS messages related to your inquiry, claim updates, appointment scheduling, and customer support. Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.
We do not share, sell, rent, or disclose your mobile opt-in information or SMS consent with third parties or affiliates for marketing or promotional purposes.
7. Your Rights
You may request access to, correction of, or deletion of your personal data by contacting us directly.
8. Changes to This Policy
We may update this policy occasionally. Changes will be posted on this page with the updated date.